November 2, 2017

my PEN PAL

A few years ago, I was processing orders that customer has mailed in.  At the time, I was working for my church.  We handled orders for people needing materials for weekly church services, but also sold other items like food storage and tools used for family history.

I came across an order from Sharon.  She requested that we send her a variety of family history supplies, like pedigree charts.  Included with her order was a small amount of money.  Once upon a time, these items were free a charge, so the fact that Sharon had not sent a lot of money with her order was no surprise.  I knew I wouldn't be able to complete her order, but decided to enter it into the computer so I had an idea of how much the order would cost.  Once all the items were entered, I learned that the total was over $100.

I decided to give Sharon a call so I could explain the situation.  She was very understanding and asked if I could send her a catalog that showed pricing information.  I explained that we no longer provided catalogs, but that all pricing could be found on our website.  I had worked with enough people from the pre-pre-pre-pre-Internet generation to know that a website would be useless to her.

So, I told her I would send her as much of her order as I could using the money she had sent.  I also told her I would send her a separate letter listing all the items she originally wanted along with the price and corresponding item number, hoping this would help her with any future orders.

As I was putting the letter together, a very distinct thought came to my mind that I should write using my very best handwriting.  I have what some might say unique handwriting, and sometimes it's not the easiest to read.  Depending on who I'm writing, I'll often modify the letters so they're more legible.  I affectionately refer to it as my Grandparent Handwriting.

Anyway, I sent the letter off to Sharon and hoped the information I gave her would be of some use.

A few weeks later, I came into work and found a letter addressed to me.  Actually, it was addressed to "Emily ?" because the person writing did not have my last name.  The letter was from Sharon.  And it was LONG.  She told me she had received my letter and absolutely loved my handwriting.  She wanted to know all about me, where I was from, whether I was right or left handed, and what type of pen I used.  She included a pre-addressed, pre-stamped envelope for me to send my reply, but also said that she would not be offended if I chose not to write her back.


I took her letter home and showed it to my husband.  I told him I wanted to write her back, but knew that would lead to another letter from her and so on.  I knew receiving personal mail at work was frowned upon, so my husband and I decided we felt comfortable giving Sharon our address so we could continue to send letters to each other.

Over the last two years, we have remained pen pals.  She is so thoughtful and puts so much detail into her letters to me.  I know a lot about her personal life, children, etc.  It really has been a pleasure getting to know her, and even though I don't provide quite as much detail about myself, she is always quick to tell me how much my letters mean to her.


I don't think it is a coincidence that Sharon and I crossed paths.  I also don't think the thought for me to use my best handwriting was a fleeting, random thought.  I think it was intentional, and I'm glad I listened to it.

Who knows?  Maybe we'll meet in person one day.  For now, though, I'm enjoying the letters.

1 comment:

  1. I love this story, Em. This is a perfect example of several of the qualities I love about you.

    ReplyDelete

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